AVSEC support and expertise. Security specialists by your side.
By phone, online, in the platform.
A regulatory question.
A doubt about a procedure.
An audit coming up.
You no longer have to figure it out alone.
With STRACKLE Support, you talk to an airport security professional, through whichever channel suits you.
Not technical support. AVSEC expertise.
It supports you on your core business challenges: regulations, procedures, quality, security events, non-conformities, audit preparation and the steering of your framework.
You talk to a professional who knows the regulations, the field, the audits and the operational realities of airport security.
Someone who understands your context, grasps what's at stake in your question and gives you clear, tailored insight.
Three ways to reach us
By phone — for situations that call for a quick, direct exchange.
Online — send us your question and get a written answer, clear and available at any time.
From the platform — reach an expert directly within STRACKLE, where you work, without switching tools or losing track.
One expertise. Three ways in.
Beyond advice: drafting support
Answering your questions is one thing. Helping you produce your documents is another.
A security programme to write or update.
A quality assurance plan to structure.
A procedure to formalize.
A file to prepare for an audit.
Our experts support you in drafting your security documents — guiding you along the way, or producing the deliverable with you.
You no longer start from a blank page. You draw on expertise that knows the requirements and understands what an auditor expects.
When to use Support
A regulatory requirement you want to clarify. A procedure you have a doubt about. A non-conformity whose handling you need to determine. A security event you want to analyze.
A deadline approaching and a decision to prepare. An audit you want to secure your preparation for.
You choose the channel. We bring the expertise.
What this changes
Less time lost searching. Fewer decisions made in doubt. More peace of mind ahead of deadlines and audits.
You stay in control. You have the right support at the right time.
How does Support work?
Expert support is available as an option with your STRACKLE subscription.
You contact our team by phone, online or directly from the platform.
Your question is reviewed by an airport security professional.
You receive clear insight, tailored to your situation and your operational environment.
Need expert support day to day?
Add expert support to your STRACKLE subscription and get AVSEC expertise available directly from your working environment.
STRACK for (almost) anything!
A regulatory question, a doubt about a procedure, a decision to make fast — and no one to settle it.
Our support puts a specialist on the line: a clear answer, precise framing, and the right course of action when you need it — not three weeks later.
You're no longer alone with security. You're supported.
Let's talk about your support needs.
Phone
09 74 985 150
